Hair Extensions

Q: What type of hair extensions do you offer?
A: We specialize in Natural Beaded Rows® (NBR) Extensions, a premium extension method that adds length and volume with minimal damage and maximum comfort.

Q: What makes NBR extensions different from other types?
A: NBR extensions are hand-tied and installed using a beaded track system, which means no glue, tape, or heat. They're lightweight, secure, and blend seamlessly with your natural hair.

Q: How long does the NBR extension process take?
A: The initial installation typically takes 3 to 5 hours depending on your hair length, volume, and goals. Maintenance appointments are shorter, usually around 1.5 to 2 hours.

Q: How often do I need to come in for maintenance?
A: We recommend maintenance every 6–8 weeks to ensure your extensions remain secure, healthy, and beautiful.

Q: Can I wash and style my NBR extensions like my natural hair?
A: Yes! You can wash, curl, straighten, and style your extensions as you normally would. We’ll guide you on the best products and techniques to maintain their quality.

Q: Is there a consultation before getting NBR extensions?
A: Yes, all extension clients must book a required consultation to assess your hair goals, answer questions, and ensure NBR is the right fit for you.

Nails

Q: What nail services do you offer?
A: We offer luxury gel manicures, structured gel overlays, custom nail art, and more. Our services focus on nail health and long-lasting results.

Q: Do you use acrylics?
A: No, we specialize in gel-based nail services only. This allows us to maintain the health and integrity of your natural nails while achieving stunning designs.

Q: How long does a gel manicure last?
A: Gel manicures typically last 2–3 weeks with proper care. Structured gel can last even longer due to its added strength and durability.

Q: Do you offer custom nail art?
A: Absolutely! We love creating unique, detailed nail art tailored to your personal style. Please bring inspiration photos to your appointment or browse our portfolio on Instagram.

Q: Do I need to book in advance?
A: Yes, appointments are required. Our schedule books up quickly, so we recommend reserving your spot as early as possible through our online booking system.

Booking & Policies

Q: How do I book an appointment?
A: You can book your appointment directly through our website on the Book page or Text to Book button.

Q: What is your cancellation policy?
A: We require at least 24 hours' notice for cancellations or rescheduling. No-shows or late cancellations may result in a fee.

Q: What should I do if I’m running late?
A: Please contact us as soon as possible. If you’re more than 15 minutes late, we may need to reschedule your appointment depending on the service booked.

Q: Do you accept walk-ins?
A: We are by appointment only to ensure personalized attention for each client.

Q: What forms of payment do you accept?
A: We accept all major credit cards, debit cards, and digital payments. Cash is also accepted.